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Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless LAN Environment

Check wireless router configuration and make sure the printer is not placed too far away from the wireless router.

For more on checking the setting of the wireless router, refer to the instruction manual supplied with the wireless router or contact its manufacturer.

After checking the wireless router setting, make sure the printer is not placed far away from the wireless router.

The printer can be up to 50 m (164 ft) from the wireless router indoors. Make sure the printer is close enough to the wireless router to be used.

In addition, check where the printer and the wireless router are located and take the appropriate action.

  • Check for obstructions between the printer and the wireless router.

    Wireless communication between different rooms or floors is generally poor. Adjust the location of the printer and the wireless router.

  • Make sure there is no source of radio wave interference near the printer or the wireless router.

    If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the printer or the wireless router as far away from the interference source as possible.

    Note

    • Though an antenna is attached to most wireless routers, note that some of them have it inside.

After taking measures above, click Redetect on the Check Printer Settings screen to redetect the printer.

If the printer is found, follow the instructions on the screen to continue to set up network communication.

If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to the wireless router.

After connecting the printer to the wireless router, set up the network communication from the beginning.

If above does not solve the problem: